Terms & Conditions – lenoxinstrumentation.co.uk

Terms & Conditions | Lenox Instrumentation UK Ltd

These Terms and Conditions govern your use of our website and the purchase of products from Lenox Instrumentation UK Ltd. By accessing our site or placing an order, you agree to these terms in full.

Use of the Website

By using our website, you confirm that:

You are legally capable of entering into binding contracts.
All information you provide is accurate and current.
You will not use this website for any unlawful or prohibited activity.

We reserve the right to modify or withdraw any part of the website without notice.

Product Information

We aim to ensure that all product descriptions, images, and pricing are accurate. However, occasional errors may occur. In such cases, we reserve the right to correct errors and update or cancel affected orders accordingly.

All products are intended for professional use. It is the responsibility of the buyer to ensure suitability before purchase.

Pricing and Payment

All prices are listed in GBP (£) and are exclusive of applicable VAT and shipping costs unless otherwise stated.

We accept secure online payments through major providers such as Stripe and PayPal. Payment must be received in full before dispatch.

Shipping and Delivery

We aim to dispatch orders promptly, usually within 1–3 business days. Delivery times vary depending on location and courier service.

We are not liable for delays beyond our control, including courier or customs delays.

Returns and Refunds

Please refer to our Refund and Returns Policy for detailed information.

You have the right to return eligible items within 14 days of receipt, subject to inspection and approval. Customised or used products may not be eligible for return.

Limitation of Liability

To the fullest extent permitted by law, Lenox Instrumentation shall not be liable for:

Any indirect or consequential losses
Loss of business, income, or data
Injury or damage resulting from misuse of products

Nothing in these terms excludes our liability for death or personal injury caused by negligence or fraudulent misrepresentation.

Intellectual Property

All content on our website, including logos, images, and text, is the property of Lenox Instrumentation or its licensors. It may not be copied, reproduced, or used without prior written consent.

Privacy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect and process your personal data in accordance with UK GDPR.

Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the UK courts.